Have you ever tried making a call, only to be stopped by a message saying your outgoing calls are restricted by FDN? This can be frustrating, especially when you need to make an urgent call. But don’t worry, fixing this issue is simpler than it seems. This article will guide you through understanding and resolving the problem, so you can get back to calling without any hassle.
What is Fixed Dialing Number (FDN)?
FDN stands for Fixed Dialing Number, a security feature in many mobile phones. It restricts outgoing calls to a limited set of numbers that you can define. This feature is often used by parents to control their children’s phone usage or by companies to ensure their employees only call approved contacts. When activated, any number not on the FDN list will be blocked.
Common Reasons for FDN Restrictions
Here are some of the major reasons due to which FDN related issue occurs on a device:
- Activation of FDN by mistake
- SIM card settings imposed by the network provider
- Incorrect PIN2 code, which is required to manage FDN settings
- Software glitches or outdated firmware
How To Fix Outgoing Calls Restricted by FDN?
Below, we have mentioned some of the major fixes that you can implement on your device to get rid of the outgoing call restricted by FDN issue:
1. Checking FDN Settings
To fix outgoing calls restricted by FDN, start by checking if FDN is enabled on your phone:
- Go to your phone’s settings.
- Navigate to the security settings or call settings, depending on your phone model.
- Look for FDN settings.
- If FDN is enabled, you can disable it by entering your PIN2 code.
2. Managing the FDN List
If you want to keep FDN enabled but need to add or remove numbers from the list, follow these steps:
- Go to FDN settings.
- Select “Manage FDN list.”
- Enter your PIN2 code.
- Add or remove the necessary numbers.
3. Resetting the PIN2 Code
If you’ve forgotten your PIN2 code, you might need to contact your network provider. They can provide a default PIN2 or help you reset it. Usually, the default PIN2 code is found in the original SIM card documentation.
4. Updating Phone Firmware
Sometimes, software glitches can cause FDN issues. Ensure your phone’s firmware is up to date:
- Go to settings.
- Select “Software update.”
- Download and install any available updates.
5. Contacting Your Network Provider
If the problem persists, contact your network provider. They can check if there are any restrictions on your SIM card and assist in resolving the issue.
Tips for Preventing FDN Issues
Above, we provided the methods to fix the call restricted by FDN issue on your device. But here are some of the things that you can take care of to ensure that this issue never arises:
- Keep Your PIN2 Code Safe: Store your PIN2 code securely to avoid being locked out of FDN settings.
- Regular Software Updates: Ensure your phone’s firmware is always updated to the latest version.
- Double-Check Settings: Before enabling FDN, double-check the numbers you have added to avoid accidental restrictions.
Conclusion
Fixing outgoing calls restricted by FDN is straightforward once you understand the process. By checking your FDN settings, managing your FDN list, resetting your PIN2 code, updating your firmware, and seeking help from your network provider, you can resolve this issue quickly. Remember to take preventive measures to avoid future FDN problems, ensuring a smooth calling experience.
How can I disable FDN?
You can disable FDN through your phone’s settings under security or call settings. Enter your PIN2 code to make changes.
Why are my outgoing calls restricted by FDN?
Outgoing calls are restricted by FDN when the feature is enabled, and the number you are trying to call is not on the FDN list.
Is FDN available on all phones?
FDN is a common feature on many phones, but its availability can vary depending on the phone model and network provider.